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Kikelomo Designs

HOUSEHOLD ITEMS that make your life easier and more comfortablešŸ” HOME DECOR PIECES that make your space aesthetically pleasingšŸ”

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Refunds Policy

Kikelomo Designs refund policy

Last updated: December 13, 2022



RETURNS & REFUND POLICY


Thanks for purchasing our products (OR SUBSCRIBING TO OUR SERVICES) at Kikelomo Designs


We offer a full money back guarantee on all purchases made, but under certain conditions. We invite you to read the conditions explained in more detail below, in order to see the condition that applies to your situation, while following the correct procedure. If you are unhappy with the product that you have purchased from us, please let us know.

Our Returns & Refunds Policy gives you 2 days to return or exchange an article purchased online with a valid receipt. You are eligible for a full refund within 15 calendar days of your purchase.


After the 2 day period, we cannot offer you a refund or exchange.


To be eligible for a refund or exchange, all physical products must be packed in the original, unmarked packaging including any accessories, labels, free gifts, bonus item, manuals and documentation that was delivered with the product. If the article is returned unopened in the original box, we will exchange it or offer

you a refund based on your original method of payment excluding any shipping charges


If you have any further questions or would like to request a refund, please do not hesitate to contact us.


Refunds (if applicable)


Once your returned article is received and inspected, we will send you an email to notify you that we have received your returned article. We will also inform you if your refund has been approved or refused.


If your request is approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 14 calendar days.


In some cases, no refunds are granted (if applicable): ā€¢ Products with obvious signs of use;


āš« Any article that is not in its original condition, is damaged or missing parts for reasons that are not due to our error, and


Any article returned more than 15 days after delivery.


Late or missing refunds (if applicable)


If you haven't received a refund yet, first check your bank account again.


Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at : [email protected]